DATA PROTECTION DECLARATION
Responsible for data processing is:
Kleinecke & Lenzen GbR
VAT: 13/ 382/00213
We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we provide you with detailed information on how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Every time a website is accessed, the web server simply automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access.These access data are evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests in the correct presentation of our offer in accordance with Art. 6. Abs. 1 sentence 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit.
2. Data processing for contract processing, contacting and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e. g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we absolutely need the data to process the contract or to process your contact and you will not be able to send the order or contact without their specification. Which data is collected can be seen from the respective input forms. We use the data provided by you to process the contract and process your enquiries in accordance with Art. 6 para. 1 sentence 1 lit . b DSGVO.
3. Data processing for the purpose of dispatch processing
For the performance of the contract according to Art. 6 para. 1 sentence 1 lit . b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Data transfer to shipping service providers for the purpose of dispatch notification
If you have given us your express consent to this during or after your order, we give you your consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO Forward your e-mail address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery announcement or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this privacy statement or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that which is permitted by law and about which we inform you in this statement.
DHL Paket GmbH
53 113 Bonn
United Parcel Service Germany S. à r. l. & Co. OHG
Görlitzer Straße 1
41 460 Neuss
DPD Germany GmbH
63 741 Aschaffenburg
4. Data processing for payment processing
When processing payments in our online shop, we cooperate with these partners: technical service providers, credit institutions, payment service providers.
4. 1 Data processing for transaction processing
Depending on the payment method selected, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us as part of an order processing, or to the credit institutions commissioned or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit . b DSGVO . In some cases, the payment service providers collect the data required for processing the payment themselves, e. g. on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies.
4. 2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
We may provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e. g. invoicing, processing disputed payments, accounting support). This serves in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which predominate in the context of a balancing of interests.
4. 3 Identity and creditworthiness checks when selecting Klarna payment services
Klarna Pay now (debit):
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit . a DSGVO, that we may transmit the data necessary for processing the payment and for an identity and creditworthiness check to Klarna. In Germany, the credit rating agencies listed in Klarna’s data protection declaration may be used for identity and creditworthiness checks.
5. Advertising by e-mail
E-mail newsletter with registration:
If you subscribe to our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Art. 6 para. 1 sentence 1 lit . a DSGVO to be sent. Unsubscribe from the newsletter is possible at any time and can be done either by sending a message to the contact facility described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you explicitly agree to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit . a have consented to the DSGVO or we reserve the right to use data beyond that which is permitted by law and about which we inform you in this statement.
6. Cookies and other technologies
In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i. e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognise your browser the next time you visit it (persistent cookies).We use such technologies that are absolutely necessary for the use of certain functions of our website (e. g. shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information as well as information about your use of our website (e. g. information about the content of the shopping cart). In the context of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.
The cookie settings for your browser can be found at the following links: Microsoft Edge ™ / Safari ™ / Chrome TM / Firefox TM / Opera ™
Other providers of web analytics and online marketing services:
Live chat tool Userlike
If you use the live chat tool Userlike to contact us, the data you voluntarily entered there (name, email address, message) will be stored in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO processed for the purpose of answering the request in the context of contract processing by us. In addition, the use of this tool serves to safeguard our legitimate interests in effective and improved customer communication in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. The data will then be deleted. The Live Chat Tool is provided by Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50 670 Cologne, Germany, which acts on our behalf.
7. Social Average
7. 1 Social Plugins from Facebook, Instagram
Social buttons of social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can, for example, press the Like or Share button.
7. 2 Our online presence on Facebook, Instagram
Insofar as you give your consent pursuant to Art. 6 para. 1 sentence 1 lit . a DSGVO your data to the respective social media operator is automatically collected and stored when you visit our online presences on the social media mentioned above for market research and advertising purposes, from which user profiles are created using pseudonyms. These may be used, for example, to place advertisements within and outside the Platforms that are presumably in line with your interests. Cookies are usually used for this purpose.
For detailed information on the processing and use of data by the respective social media provider, as well as contact options and your rights in this regard and settings options to protect your privacy, please refer to the data protection notices of the providers linked below. Should you still need help in this regard, you can contact us.
Facebook is an offer of Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transmitted to and stored on a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94 025, USA. No adequacy decision has been taken by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting a Facebook fanpage is based on an agreement between jointly responsible persons pursuant to Art. 26 DSGVO. Further information (information on Insights data) can be found here.
Instagram is a service of Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to and stored on a server of Facebook, Inc. , 1601 Willow Road, Menlo Park, California 94 025, USA. No adequacy decision has been taken by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting an Instagram fanpage is carried out on the basis of an agreement between jointly responsible persons pursuant to Art. 26 DSGVO. Further information (information on Insights data) can be found here.
8. Contact options and your rights
As a data subject, you have the following rights:
pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
- pursuant to Art. 16 GDPR the right to request the correction of inaccurate or completion of your personal data stored with us without delay;
- pursuant to Art. 17 GDPR the right to request the erasure of your personal data stored with us, unless further processing;
the exercise of the right to freedom of expression and information;
to comply with a legal obligation;
on grounds of public interest; or
necessary for the establishment, exercise or defence of legal claims;
we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or
You pursuant to Art. 21 GDPR have lodged an objection to the processing;
the accuracy of the data is disputed by you
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
according to Art. 77 GDPR the right to complain to a supervisory authority. As a general rule, you can contact the supervisory authority of your usual place of residence or place of work or of our company headquarters. If you have any questions about the collection, processing or use of your personal data, if you wish to obtain information, correct, restrict or delete data, or if you wish to revoke consent or object to a particular use of data, please contact us directly via the contact details in our imprint. Right of objection
Insofar as we process personal data as described above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only if there are reasons arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.